Terms & Conditions - Golf
Membership
- Annual membership is for a fixed period starting the 1st of April until 30th of April the following year. Membership fees are non-refundable or transferrable.
- Membership is renewable on an annual basis and any change to fees will be advised at least 14 days in advance of the renewal date.
- Access to courses requires a booking and attendance must be recorded by visiting the clubhouse prior to tee off.
- If you’re unable to attend a booking included in membership, please cancel at least an hour before the tee off time. Repeated failure to check-in or attend, or repeated last-minute cancellation, may result in booking privileges being withdrawn for a period of 7 days.
- Lockers are not included in membership and are available at an additional fee for the fixed period of the annual membership. These are available on a first come first serve basis and are not guaranteed.
- Keeping your contact details up to date is important to enable us to notify you of any changes to our service. This can be done by (TBC with BRS)
- The membership manager reserves the right to refuse or withdraw membership at any time.
- You may be asked to confirm entitlement to concession discount at any time and at least annually on renewal.
- Member names will be visible to other members on the site. This allows you add others members to a booking. No other details are displayed.
- We are unable to provide a refund for short closures of all or part of a facility for repairs, alterations, cleaning maintenance or a similar reason if it’s deemed essential to the safe operation of the venue. Refunds will be issued in the event of longer closure as a result of unforeseen circumstances or planned maintenance. This will be at the discretion of the membership manager.
Bookings and Activities
- Before taking part in activities customers should read the Health Commitment Statement which is displayed in our app, on our website and in our venues.
- Access to activities usually requires you to book and pay, doing so via the Glasgow Club App or booking website where possible.
- Login credentials for booking and cards/bands are non-transferable. Sharing these will result in cancellation of membership without refund.
- Payment is due at the point of booking and is non-refundable unless we are unable to provide an activity. Should this happen, the reception team will transfer your booking to a suitable time, or a refund will be provided. Please do not make paid bookings if your plans are subject to change as we are unable to refund the cost if you are unable to attend.
- If you are unable to attend a booking included in membership, please cancel as early as possible (at least an hour before the start time) in our app/online booking system
- Repeated failure to check-in or attend, repeated last-minute cancellation, or making an excessive quantity of bookings, may result in booking privileges being withdrawn. If the classes you book overlap, it is assumed the most recently booked class is the one you plan to attend, and others will be deleted.
- For single court bookings all players are required to check in at reception
- Booking and activity times include the time required to prepare and dismantle any equipment required. Please arrive in suitable time as our centres can be busy.
- Our Swimming Pool Supervision Ratios must be adhered to. Please see information on our website, tap "help" in our app, or ask reception for details.
- Bookings are for personal use only and should not be used for commercial or business purposes or for the benefit of any third party, unless agreed in advance by Glasgow Sport.
Pricing and Discounts
- Single court activities (e.g., badminton, tennis etc) are charged at the discounted rate (junior or concession) when booked by a qualifying customer. If more than two people are using the court (e.g., playing doubles), half the participants must prove entitlement to the same type of discount (junior or concession). Where proof is not provided, a charge for the difference between the discounted rate and the full adult price must be paid.
- You may be asked at any time to prove entitlement to a junior or concession discount and must provide this at least annually.
- Any individual or group found to be misusing junior or concession discounts will have their account suspended immediately and their eligibility for discounted rates on future bookings will be removed.
- Where an activity price is already discounted, no further discount applies.
- Off-peak prices are only available for synthetic pitches Monday to Friday before 6pm, activities based in sports halls (e.g. badminton, table tennis, basketball) and indoor tennis, Monday to Friday before 4pm. Peak prices apply at all other times.
General
- Culture and Sport Glasgow does not accept responsibility for any loss, damage or injuries to persons participating in any activity in or on the facilities.
- Culture and Sport Glasgow reserves the right to amend these terms and conditions at any time, publishing the latest version on our website & app.