Find your Member ID
What's a Member ID and why do you need it?
Your Member ID is a sequence of numbers unique to your account in our membership and booking software. It's assigned automatically when you first register with us. It lets our system tell the difference between members who share the same email address.
You may be asked to provide it when you first visit if you signed up online. You may also be asked for it when you reset your password (to log in to our app or online booking).
Find it in your email inbox
We send you an email that includes your Member ID when you register with us so searching your inbox for the term Member ID or looking at other emails or a letter you've received from us may help you locate it.
Find it in the Glasgow Club App
- Tap ☰ at the top-left of the app home screen to open the menu.
- Tap Accounts and you'll find your member ID under your email address if you are logged in
Still can't find it?
You can contact us to request your Member ID, providing some other details that will help us locate your account (e.g. postcode, email, date of birth) and validate it's you who wants to know and we'll get back to you with your Member ID as soon as we can.
To do this, email our customer support team for help or ask for assistance at any of our venues. You'll find each venue's opening hours and phone number by following it's link from our "Venues" page.